Unibuddy Help Center

I am a University Admin

Resources, best practices, and FAQs for university and college administrators

Getting Started with Unibuddy

A step-by-step guide to onboarding and implementation

Unibuddy 101: A Guide for New University AdminsIf you are a university admin using Unibuddy for the first time, or in need of a refresher, this guide is for you!

Implementing ChatYour step by step guide to implementing your Chat platform_{10 articles}

Implementing CommunityYour step by step guide to setting up and launching your Community_{7 articles}

Implementing AssistantYour step by step guide to implementing and launching your AI Assistant_{2 articles}

Find out more about new features, and how to get the most out of them

Introducing the new Unibuddy Ambassador appThe New Unibuddy Ambassador App: A Better Experience for Your Ambassadors

Unibuddy App Lead Generation NetworkHarnessing the scope of the Unibuddy network for powerful lead generation, in our student-facing app

How-to Guides and FAQs

Everything you need to see success with Unibuddy

The Unibuddy app - for prospective studentsMore information about the Unibuddy student-facing app, including where students can download it

Customising your Chat platformTailor your Chat platform to make the most impact with your prospective students_{2 articles}

Ambassador ManagementManaging your Ambassador program: from onboarding to timesheets_{4 articles}

TroubleshootingSomething not working as expected? Find solutions here!_{2 articles}

Managing your CommunityYour one stop shop for FAQs, tips and tricks_{8 articles}

Unibuddy Content: Blogs and video Guides to managing your blog and video Content _{2 articles}

Student insights and dataAnalytics and reporting at your fingertips_{4 articles}

Safety, privacy and complianceYour questions answered on the data we collect, and how it is used_{3 articles}

Resources and learnings from across our partner institutions

Your Student Recruitment StrategyKey guides and resources to integrate Unibuddy into each step of the student recruitment cycle_{4 articles}

Ambassador StrategyBest practices from Unibuddy's goldmine of ambassador management learnings_{5 articles}

Chat: Traffic and Sign-up ConversionYour hub of guidance and tips for boosting visitors and sign ups_{3 articles}

Ambassador-Generated ContentBoosting sign ups through relatable, authentic ambassador content _{2 articles}

Community: Promotion and EngagementEnsuring student uptake and sustained engagement in your Unibuddy Community _{5 articles}

Student Data and Insights_{5 articles}

Online Safety and Student SafeguardingGuides and resources to creating and maintaining safe digital experiences_{2 articles}

Partnerships and Integrations

Integrating Unibuddy with your tech stack: CRM, Discover portals, and other tools

Unibuddy CRM Integrations OverviewThis guide provides an overview of Unibuddy's CRM integration, how it works and what you can do with your CRM x Unibuddy data.

SlateEverything you need to know to integrate Slate with Unibuddy_{4 articles}

Power AutomateEverything you need to know to integrate your CRM via Power Automate_{5 articles}

ZapierEverything you need to know to integrate your CRM via Zapier_{5 articles}

AzorusEverything you need to know to integrate Azorus with Unibuddy_{1 article}

Make / IntegromatEverything you need to integrate Unibuddy with Make or Integromat_{2 articles}

API Integration_{2 articles}

Discover Partnerships_{5 articles}

Unibuddy + Gecko IntegrationDo you use Gecko? Find out how you can integrate your Gecko account with Unibuddy Community!_{2 articles}