I am a University Admin
Resources, best practices, and FAQs for university and college administrators
By Amy and 2 others3 authors147 articles
Getting Started with Unibuddy
A step-by-step guide to onboarding and implementation
What's New?
Find out more about new features, and how to get the most out of them
- Introducing Social Matching in CommunityHelping students to form more meaningful connections and boost their sense of early belonging
- Sector Benchmarking AnalyticsCompare your performance metrics and sign up rates against other institutions in your region.
- Peer Benchmarking AnalyticsPeer Benchmarking allows you to compare your university’s engagement and recruitment performance against selected institutions on Unibuddy.
- Micro-SurveysTest Assumptions. Get Answers Fast.
- Micro-Surveys in Community: best practiceRecommendations for creating and sending your own Micro-Surveys to students in your Community
Admin: Troubleshooting
Something not working as expected? Find solutions here!
- Troubleshooting: I'm having issues logging into my dashboardAre you an Admin having issues logging in or can only see a white screen? Try these steps below
- Troubleshooting: Blank Area of Study fieldHere's why Area of Study might not be pulling through to your CSV export or CRM for all prospects
- Troubleshooting: Drupal - How to avoid removing script tags from the embed codeTips for embedding Unibuddy if you use Drupal
- Can I use the same email address for a staff ambassador and admin account?Log in email address for multiple accounts: staff buddy and university admin
How-to Guides and FAQs
Everything you need to see success with Unibuddy
- Customising your Chat platformTailor your Chat platform to make the most impact with your prospective students6 articles
- Ambassador ManagementManaging your Ambassador program: from onboarding to timesheets14 articles
- Managing your CommunityYour one stop shop for FAQs, tips and tricks10 articles
- Unibuddy Content: Blogs and video Guides to managing your blog and video Content 2 articles
- Student insights and dataAnalytics and reporting at your fingertips8 articles
- Safety, privacy and complianceYour questions answered on the data we collect, and how it is used3 articles
Best Practices
Resources and learnings from across our partner institutions
- Your Student Recruitment StrategyKey guides and resources to integrate Unibuddy into each step of the student recruitment cycle7 articles
- Ambassador StrategyBest practices from Unibuddy's goldmine of ambassador management learnings8 articles
- Chat: Traffic and Sign-up ConversionYour hub of guidance and tips for boosting visitors and sign ups3 articles
- Ambassador-Generated ContentBoosting sign ups through relatable, authentic ambassador content 3 articles
- Community: Promotion and EngagementEnsuring student uptake and sustained engagement in your Unibuddy Community 8 articles
- Student Data and Insights5 articles
- Online Safety and Student SafeguardingGuides and resources to creating and maintaining safe digital experiences2 articles
Partnerships and Integrations
Integrating Unibuddy with your tech stack: CRM, Discover portals, and other tools
- SlateEverything you need to know to integrate Slate with Unibuddy4 articles
- Power AutomateEverything you need to know to integrate your CRM via Power Automate5 articles
- ZapierEverything you need to know to integrate your CRM via Zapier7 articles
- AzorusEverything you need to know to integrate Azorus with Unibuddy1 article
- Make / IntegromatEverything you need to integrate Unibuddy with Make or Integromat2 articles
- API Integration1 article
- Discover Partnerships5 articles
- Unibuddy + Gecko IntegrationDo you use Gecko? Find out how you can integrate your Gecko account with Unibuddy Community!2 articles