I am a University Admin
Resources, best practices, and FAQs for university and college administrators
By Amy and 3 others4 authors155 articles
Getting Started with Unibuddy
A step-by-step guide to onboarding and implementation
What's New?
Find out more about new features, and how to get the most out of them
- Introducing the new Home experience in your University DashboardSee your key Unibuddy metrics, spot what needs your attention and understand the story behind your data, all in one place.
- A faster way to find and manage prospectsFind, filter and act on any prospect in seconds using the rebuilt the Prospect Management table.
- Social Matching in CommunityHelping students to form more meaningful connections and boost their sense of early belonging
- Sector Benchmarking AnalyticsCompare your performance metrics and sign up rates against other institutions in your region.
- Peer Benchmarking AnalyticsPeer Benchmarking allows you to compare your university’s engagement and recruitment performance against selected institutions on Unibuddy.
- Micro-SurveysTest Assumptions. Get Answers Fast.
- Micro-Surveys in Community: best practiceRecommendations for creating and sending your own Micro-Surveys to students in your Community
- What is a Connection in Community?Understanding this key new data point in your Weekly Community digest
Best Practices
Resources and learnings from across our partner institutions
- Your Student Recruitment StrategyKey guides and resources to integrate Unibuddy into each step of the student recruitment cycle7 articles
- Ambassador StrategyBest practices from Unibuddy's goldmine of ambassador management learnings8 articles
- Chat: Traffic and Sign-up ConversionYour hub of guidance and tips for boosting visitors and sign ups3 articles
- Ambassador-Generated ContentBoosting sign ups through relatable, authentic ambassador content 4 articles
- Community: Promotion and EngagementEnsuring student uptake and sustained engagement in your Unibuddy Community 10 articles
- Student Data and Insights6 articles
- Online Safety and Student SafeguardingGuides and resources to creating and maintaining safe digital experiences2 articles
Admin: Troubleshooting
Something not working as expected? Find solutions here!
- Troubleshooting: Dashboard login & account managementAre you an Admin having issues logging in or can only see a white screen? Try these steps below
- Troubleshooting: Blank Area of Study fieldHere's why Area of Study might not be pulling through to your CSV export or CRM for all prospects
- Troubleshooting: Drupal - How to avoid removing script tags from the embed codeTips for embedding Unibuddy if you use Drupal
- Can I use the same email address for a staff ambassador and admin account?Log in email address for multiple accounts: staff buddy and university admin
- Troubleshooting: Managing Prospect Year of Entry OptionsIf you're reviewing the Year of Entry options available to prospective students and notice an option you'd like to change or remove, this guide explains how these options are managed…
How-to Guides and FAQs
Everything you need to see success with Unibuddy
- Customising your Chat platformTailor your Chat platform to make the most impact with your prospective students6 articles
- Ambassador ManagementManaging your Ambassador program: from onboarding to timesheets14 articles
- Managing your CommunityYour one stop shop for FAQs, tips and tricks10 articles
- Unibuddy Content: Blogs and video Guides to managing your blog and video Content 2 articles
- Student insights and dataAnalytics and reporting at your fingertips8 articles
- Safety, privacy and complianceYour questions answered on the data we collect, and how it is used3 articles
Partnerships and Integrations
Integrating Unibuddy with your tech stack: CRM, Discover portals, and other tools
- SlateEverything you need to know to integrate Slate with Unibuddy4 articles
- Power AutomateEverything you need to know to integrate your CRM via Power Automate4 articles
- ZapierEverything you need to know to integrate your CRM via Zapier7 articles
- AzorusEverything you need to know to integrate Azorus with Unibuddy1 article
- Make / IntegromatEverything you need to integrate Unibuddy with Make or Integromat2 articles
- API Integration1 article
- Discover Partnerships6 articles
- Unibuddy + Gecko IntegrationDo you use Gecko? Find out how you can integrate your Gecko account with Unibuddy Community!2 articles