Ambassador Management
How can I edit the student ambassador's profile details?
Can deactivated Ambassadors still receive chats?
How do I export Ambassadors' time spent?
How do I delete an Ambassador account?
Why is the Area of Study field blank?
Can I add Roles and Departments for my Staff Ambassadors?
I can only see 'Major' in Degree Types?How to activate more degree types.
Multiple Areas of Study (Majors & Minors)
How to add Ambassadors to your Discover platform?
How is an Ambassador's Time Spent calculated?
Can Prospects under 16 use Unibuddy?
Can I set an age limit for Prospect sign up?
How should I recruit Ambassadors?Some tips on how to select your Ambassadors
How can I train Ambassadors?Train your ambassadors to make connections and positively represent your institution
How do I invite Ambassadors?
How do I activate and deactivate Ambassadors?Managing your ambassadors when they are away or have withdrawn from their duties
How do I export my Buddies/Ambassadors to CSV?
What's the purpose of the 'undergrad' and 'postgrad' prompts on the Ambassador sign up?
Why does the number of conversations differ in the Conversation Management Inbox and Analytics?
What does the "Created" date mean in the prospects table?
How are content views calculated?
How can I incentivize Ambassadors?Reward your ambassadors for their efforts
How does Unibuddy keep Ambassadors safe?Safety measures taken to protect Ambassadors
What is a Broadcast and how do I send one?Emailing your Ambassadors en-masse through the platform, to keep them informed and connected.
How can I customise ambassador profiles?
Can an Ambassador change their email address?
What is 'Research Time' in the Ambassador Time Sheet?Explaining the 'Research time' function in ambassador timesheets: why and when would an ambassador use this?
Why is a deactivated Ambassador still receiving messages?