Unibuddy

Our top tips for managing a successful ambassador program - based on tools available in your Unibuddy dashboard

Tools to Aid your Ambassador Program: An Overview

A step-by-step guide to how to train your Buddies, and invite them to create their account

Onboarding your New Ambassadors: Training and Inviting

How to edit or update information on your ambassador's profiles

How Can I Edit Student and Staff Ambassador's Profile Details?

Your guide to the day to day of ambassador management: activating, deactivating, or deleting accounts, and editing profile details

Managing your Ambassadors: How to Activate, Deactivate, Delete and Update

How to update or edit Staff Ambassador Role or Department

Can I add Roles and Departments for my Staff Ambassadors?

An overview of how Ambassador tasks and activities are tracked and recorded in their Time Sheets

How is an Ambassador's Time Spent calculated?

Explaining the 'Research time' function in ambassador timesheets: why and when would an ambassador use this?

What is 'Research Time' in the Ambassador Time Sheet?

Read on to see how you can use Manual & Automatic Nudges for faster responses to help keep conversations moving so prospective students aren’t left waiting for a reply.

Nudging Ambassadors

Ambassadors can let students know when they are unavailable and avoid unanswered message

Viewing Ambassador Out of Office status

Ambassadors have this exciting feature to resolve and unresolve conversations.

How can I resolve conversations on my Ambassador's Dashboard?

Now that you’ve recruited your A-team of ambassadors, it's time to empower them with the knowledge they need to be successful.

Training Ambassadors for Unibuddy

Updating email addresses for Unibuddy student and staff Ambassadors

Can an Ambassador Change their Email Address?

The Unibuddy Ambassador App: A Better Experience for Your Ambassadors

Unibuddy Ambassador app: your Buddies' one-stop-shop

A quicker way for Ambassadors to respond with clear and consistent information

Adding Saved Answers for your Ambassadors

Amy Gray

Laura Hillman

Managing your Ambassador program: from onboarding to timesheets

Ambassador Management

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.