Unibuddy

Your guide to the day to day of ambassador management: activating, deactivating, or deleting accounts, and editing profile details

Managing your Ambassadors: How to Activate, Deactivate, Delete and Update

How to update or edit Staff Ambassador Role or Department

Can I add Roles and Departments for my Staff Ambassadors?

An overview of how Ambassador tasks and activities are tracked and recorded in their Time Sheets

How is an Ambassador's Time Spent calculated?

Explaining the 'Research time' function in ambassador timesheets: why and when would an ambassador use this?

What is 'Research Time' in the Ambassador Time Sheet?

Read on to see how you can use Manual & Automatic Nudges for faster responses to help keep conversations moving so prospective students aren’t left waiting for a reply.

Nudging Ambassadors

Ambassadors can let students know when they are unavailable and avoid unanswered message

Viewing Ambassador Out of Office status

Ambassadors have this exciting feature to resolve and unresolve conversations.

How can I resolve conversations on my Ambassador's Dashboard?

Now that you’ve recruited your A-team of ambassadors, it's time to empower them with the knowledge they need to be successful.

Training Ambassadors for Unibuddy

Updating email addresses for Unibuddy student and staff Ambassadors

Can an Ambassador Change their Email Address?

The New Unibuddy Ambassador App: A Better Experience for Your Ambassadors

Introducing the new Unibuddy Ambassador app

Amy Gray

Ian Pierson

Laura Hillman

Managing your Ambassador program: from onboarding to timesheets

Ambassador Management

Find answers and get help from Intercom Support and Community Experts

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