

I can only see 'Major' in Degree Types?
Can I add Roles and Departments for my Staff Ambassadors?
Why is the Area of Study field blank?
Why are some Ambassadors' time spent showing 0 in Timesheets?
How do I delete an Ambassador account?
How do I export Ambassadors' time spent?
Can deactivated Ambassadors still receive chats?
How can I edit the student ambassador's profile details?
Multiple Areas of Study (Majors & Minors)
How to add Ambassadors to your Discover platform?
How is an Ambassador's Time Spent calculated?
Can Prospects under 16 use Unibuddy?
Can I set an age limit for Prospect sign up?
How should I recruit Ambassadors?
How can I train Ambassadors?
How do I invite Ambassadors?
How do I activate and deactivate Ambassadors?
How are Custom Fields ordered on the Prospect/Ambassador sign-up form?
How do I export my Buddies/Ambassadors to CSV?
What's the purpose of the 'undergrad' and 'postgrad' prompts on the Ambassador sign up?
Why does the number of conversations differ in the Conversation Management Inbox and Analytics?
What does the "Created" date mean in the prospects table?
How are content views calculated?
If an Ambassador is deleted, can a Student still see their conversation?
How can I incentivize Ambassadors?
How does Unibuddy keep Ambassadors safe?
What is a Broadcast and how do I send one?
How can I customise ambassador profiles?