At the moment, an Ambassador's Time Spent is calculated by the following:

  • Word count x average typing speed.

This will be the number that is reflected in the Buddies tab of your University Dashboard.

DISCLAIMER: We are currently beta testing an updated version of Time Spent. If you are one of our partners trialing the updated figure located in the Timesheet tab under the Buddies prompt, this is calculated by an Ambassador's overall activity on the Unibuddy platform.

For an in-depth description of Ambassador activity, see below:

  • Time spent capturing on Conversations (Web/Mobile App): Any activity on the Ambassador Dashboard or Unibuddy mobile app such as focusing, typing, mouse movements, or mouse clicks start the timer to calculate the time spent. If the user is idle for 2 seconds, then the time spent calculation stops. Any other activity like tab switching, window switching, browsing the conversation (scrolling/reading historical chats, etc.) is not included in the time spent calculation.

  • Time spent Capturing on Blogging: All user activities such as writing titles, selecting topics, adding images, writing content will start the timer to calculate the time spent. If the user is idle for 10 seconds on the Blog page, then the time spent calculation stops. Any other activity like tab switching, window switching is not included in the time spent calculation.

  • Time spent on Live Events: The total duration of time that an Ambassador spends in a Live Event after signing in will be added to their time spent total. For example, if an Ambassador logs into a Live Event for 50 minutes, then 50 minutes will be added to their total time spent.

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