At the moment, an Ambassador's Time Spent is calculated by the following:

  • Word count x average typing speed.

This will be the number that is reflected in the Buddies tab of your University Dashboard.

DISCLAIMER: The new Timesheet table will be released to all customers on April 25th, 2022. The "Time Spent" area in the Buddies section will continue to provide the previous calculation (Word count x average typing speed), and both options will run simultaneously until May 31st when the "Time Spent" area in the Buddies section will then be removed.

For an in-depth description of Ambassador activity, see below:

  • Time spent capturing on Conversations (Web/Mobile App): Any activity on the Ambassador Dashboard or Unibuddy mobile app such as focusing, typing, mouse movements, or mouse clicks start the timer to calculate the time spent. If the user is idle for 2 seconds, then the time spent calculation stops. Any other activity like tab switching, window switching, browsing the conversation (scrolling/reading historical chats, etc.) is not included in the time spent calculation.

  • Time spent capturing on Blogging: All user activities such as writing titles, selecting topics, adding images, and writing content will start the timer to calculate the time spent. If the user is idle for 10 seconds on the Blog page, then the time spent calculation stops. Any other activity like tab switching, or window switching is not included in the time spent calculation.

  • Time spent on Live Events: The total duration of time that an Ambassador spends in a Live Event after signing in will be added to their time spent total. For example, if an Ambassador logs into a Live Event for 50 minutes, then 50 minutes will be added to their total time spent.

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