1 Sending Broadcasts

You can send a broadcast to any or all of your ambassadors - which will be a message that will appear in their inbox from the University.

1.1 What can this be used for?

This is best used to send updates or guidance to your ambassadors/prospects to get the best out of your Unibuddy platform.

2 How to send a broadcast?

You can send a broadcast from your "University Admin Dashboard". This can be done for both Ambassadors and Prospects.

2.1 Ambassador Broadcast

To send a broadcast to your ambassadors, please see steps below:

  1. Click "Buddies" in left hand side menu.

  2. Click the "Active" tab.

  3. Select all ambassadors you wish to send the broadcast to.

  4. Click the "Send Broadcast" button.

Ambassadors can reply to broadcasts which will arrive in your inbox. To access your inbox:

  1. Select “Conversations”

  2. Click “Inbox”.

2.2 Prospect Broadcast

You can send broadcasts to prospects in the exact same way.

  1. Click "Prospects" in left hand side menu.

  2. Select the prospects you'd like to message.

  3. Click "Send broadcast".

NB: You will not be able to send broadcasts to prospects who have opted out of marketing.

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