Unibuddy

Interested in providing real-time answers to prospects, and qualified queries to your ambassadors? Read on to find out how Assistant works

Unibuddy's AI Assistant: how does it work?

The simple steps involved in onboarding with Unibuddy Assistant

Implementing your Assistant: a step-by-step guide

Adding your website starting point, limiting search scope, and excluding URLs/pages

Your Assistant Dashboard: Search Setup

Adding custom responses for your AI Assistant: Direct to specific pages or contacts, incorporate your brand tone, and provide curated answers

Assistant: How to Configure Rules for Custom Responses

Tracking your Unibuddy AI Assistant's impact, engagement trends, responses and traffic.

Your Assistant Dashboard: Analytics

What is email lead capture, and how does it appear to students interacting with the Assistant?

Assistant: How Email Leads are Captured

Tips and recommendations to reduce staff intervention, by empowering your AI Assistant to resolve more student queries

Optimising your Assistant: Reducing staff queries

Amy Gray

Laura Hillman

Your step by step guide to implementing and launching your AI Assistant

Implementing Assistant

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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