Best Practices
Resources and learnings from across our partner institutions
Your Student Recruitment Strategy
Key guides and resources to integrate Unibuddy into each step of the student recruitment cycle
Unibuddy Community for your Students All-Year LongCommunity for your current students - from accommodation to non-traditional student groups
Which stage of the student journey is Community suitable for?When should you use Community, and is it most suited to students who are enquiring, hold an offer, or have enrolled?
What is Unibuddy Community - and how can it reduce summer melt?An official space for student belonging,
that you can make entirely your own.
Integrating Unibuddy into your Marketing StrategyEnsuring Unibuddy fits seamlessly and complements your wider marketing strategy and activities
Ambassador Strategy
Best practices from Unibuddy's goldmine of ambassador management learnings
Engaging and Motivating Student Ambassadors in 2026Practical, trend-aware ideas and tips for keeping your ambassador team engaged and motivated for the 2026 cycle
How can I incentivise Ambassadors?Best practice recommendations on how to reward your Buddies for their efforts - including tips for unpaid Ambassadors
How does Unibuddy keep Ambassadors safe?Safety measures taken to protect your Ambassadors
Alumni Ambassadors: The Pro's and Con'sShould you invite alumni to become ambassadors? An overview of the benefits, and potential drawbacks
Engaging Alumni Ambassadors: A Unibuddy GuideHow to attract, retain, and motivate busy graduates
Chat: Traffic and Sign-up Conversion
Your hub of guidance and tips for boosting visitors and sign ups
Best Practices: Your Chat platform blurbSignposting and setting expectations
Ambassador-Generated Content
Boosting sign ups through relatable, authentic ambassador content
Content Topics: Best PracticesRecommendations and tips for adding Topics to your Content tab
How can I ensure social posts are authentic?Tips for keeping your social posts authentic
Community: Promotion and Engagement
Ensuring student uptake and sustained engagement in your Unibuddy Community
Promoting your Community to incoming studentsTips and advice on promotion and marketing of your Community to your offer holders / admitted students
Community for Pre-arrival and OrientationA timeline of activities and posts to support incoming students as they transition to enrolment
Get the most out of “Updates” in Unibuddy CommunityBest practices for communicating key information and announcements to your students in your Updates channel
Getting the most out of your CRM integrationLearn about Unibuddy's CRM integration, what data is available and how to use it.
Your Guide to Confidence Scores
Your Guide to Conversation Insights
Interpreting your Community AnalyticsTaking action from your Community analytics
Make the most of your data visualizations
Online Safety and Student Safeguarding
Guides and resources to creating and maintaining safe digital experiences
How Universities Can Support Students at Risk from Online ScamsAdvice and resources in the event of a student falling victim to a scammer
Supporting Students and Ambassadors Experiencing Prejudiced AbuseHow you can support if a student or ambassador experiences harassment, prejudice, or sexual misconduct