I am a Student/Staff Ambassador
How-tos, resources, and training for Unibuddy student and staff ambassadors
Introducing Your New Unibuddy Ambassador App 🎉All your ambassador tasks in one app, without the hassle.
How do I change from a Student Ambassador to Alumni?
How do I add multiple majors & minors?
How do I view my Time Spent as an Ambassador?
Can multiple Ambassadors who use the same account sign into the Ambassador Dashboard at the same time?
How do I edit my profile?Editing your profile information for your account
How do I edit my notification settings?Editing your communication preferences for your account
What happens when I graduate (student) or leave my role (staff)?Deactivating your account after you leave your institution
How can I change my email address?I'd like to update / change the email address linked to my Unibuddy ambassador account!
How to add Saved Answers
How can I resolve conversations on my Ambassador's Dashboard?Ambassadors have this exciting feature to resolve and unresolve conversations.
Can a "blocked" prospect still view past conversations?
What will prospective students ask me on Unibuddy?Kinds of queries you will receive from prospective students
How will I know when I receive a message?Ways you will be notified you have received a message on Unibuddy
How do I refer a prospect to a student ambassador or staff member?Sharing other student ambassador or staff profiles in a chat.
How quickly do I need to reply?Time limits for replying to a prospect message
What should I do if I don't know the answer to a question?Ways to handle messages you may not know the answers to
What makes a great Unibuddy message?Ways to create great messages for your prospects
How do I receive more or fewer messages?Encouraging more communications from prospects to your inbox
Should I share personal information on Unibuddy?Protecting your personal information during prospect conversations
How do I block a prospective student from messaging me?Instructions on blocking a prospect from sending you messages
How should I reply to an inappropriate message?Ways to respond to inappropriate messages from a prospect
Why can't I upload my content?
How do I edit a Blog?
How do I view my own content?Ambassador content (Blogs)
How do I edit my content?Ambassador content (Blogs)
How do I come up with a social post idea?Ways to think of ideas for your social posts to connect with prospects
Can I upload multiple images to my content?Ambassador content (Blogs)
How do I create a blog?Creating my first blog on the Unibuddy platform
How do I create video content?Ways to create my first vlog to share on Unibuddy
What should I title my content?
How can I upload bite-sized video content?As a Unibuddy student ambassador, you can upload video content directly your phone
How-To Guides and FAQs
Your hub of guides, resources, and tips to make the most out of being a Unibuddy ambassador