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I am a Student/Staff Ambassador
I am a Student/Staff Ambassador
Information and advice for Unibuddy student/staff ambassadors
+3
51 articles in this collection
Written by
Amy Downes,
Georgia Horsley,
Fahmida Monium
and 3 others
Getting Started
How do I join Unibuddy as a Student or Staff Ambassador?
Written by
Amy Downes
Updated over a week ago
"Unexpected" error message appearing/Unable to press continue button on sign up?
Error message showing when signing up, can't continue
Written by
Fahmida Monium
Updated over a week ago
What should I include in my Unibuddy profile?
Written by
Amy Downes
Updated over a week ago
My profile picture has uploaded the wrong way around? (Windows)
Profile picture appearing the wrong way round
Written by
Georgia Horsley
Updated over a week ago
Will I get paid for being a Unibuddy Ambassador?
Written by
Fahmida Monium
Updated over a week ago
How can I register for the Ambassador training webinar?
Written by
Fahmida Monium
Updated over a week ago
Managing Your Account
Error: Invalid time value.
Written by
Colin Corley
Updated over a week ago
How do I update my new Role or Department?
Written by
Colin Corley
Updated over a week ago
Why is my time spent showing 0 on my Time Sheet?
Written by
Jack Johnson
Updated over a week ago
How do I update my email address?
Written by
Colin Corley
Updated over a week ago
How do I change from a Student Ambassador to Alumni?
Written by
Colin Corley
Updated over a week ago
How do I add multiple majors & minors?
Written by
Colin Corley
Updated over a week ago
How do I view my Time Spent as an Ambassador?
Written by
Colin Corley
Updated over a week ago
Can multiple Ambassadors who use the same account sign into a Live Event at the same time?
Written by
Colin Corley
Updated over a week ago
Can multiple Ambassadors who use the same account sign into the Ambassador Dashboard at the same time?
Written by
Colin Corley
Updated over a week ago
I can't sign up, it says "You already have an existing account"?
Account already exists error message
Written by
Fahmida Monium
Updated over a week ago
How do I edit my profile?
Editing your profile information for your account
Written by
Fahmida Monium
Updated over a week ago
How do I edit my notification settings?
Editing your communication preferences for your account
Written by
Fahmida Monium
Updated over a week ago
I'm having problems logging in to the Ambassador Dashboard.
Troubleshooting access issues to your account
Written by
Fahmida Monium
Updated over a week ago
What happens when I graduate (student) or leave my role (staff)?
Deactivating your account after you leave your institution
Written by
Fahmida Monium
Updated over a week ago
How can I submit an idea?
Sending feedback on the platform to our product development team
Written by
Fahmida Monium
Updated over a week ago
Sending and Receiving Messages
How to add Saved Answers.
Written by
Colin Corley
Updated over a week ago
How to transfer Conversations to an Admin.
Written by
Colin Corley
Updated over a week ago
Why am I not receiving SMS notifications for chats?
Written by
Colin Corley
Updated over a week ago
Why am I not receiving notifications? What can I do to ensure I receive notifications?
Written by
Colin Corley
Updated over a week ago
Can a "blocked" prospect still view past conversations?
Written by
Colin Corley
Updated over a week ago
What will prospective students ask me on Unibuddy?
Kinds of queries you will receive from prospective students
Written by
Fahmida Monium
Updated over a week ago
How will I know when I receive a message?
Ways you will be notified you have received a message on Unibuddy
Written by
Fahmida Monium
Updated over a week ago
How do I refer a prospect to a student ambassador or staff member?
Sharing other student ambassador or staff profiles in a chat.
Written by
Georgia Horsley
Updated over a week ago
How quickly do I need to reply?
Time limits for replying to a prospect message
Written by
Amy Downes
Updated over a week ago
What should I do if I don't know the answer to a question?
Ways to handle messages you may not know the answers to
Written by
Amy Downes
Updated over a week ago
I can't see a message a prospect has sent me?
If you receive a notification for a new message from a prospect, but upon clicking you cannot view the message.
Written by
Georgia Horsley
Updated over a week ago
What makes a great Unibuddy message?
Ways to create great messages for your prospects
Written by
Amy Downes
Updated over a week ago
How do I receive more or fewer messages?
Encouraging more communications from prospects to your inbox
Written by
Amy Downes
Updated over a week ago
Should I share personal information on Unibuddy?
Personal information guarding in conversations
Written by
Amy Downes
Updated over a week ago
How do I block a prospective student from messaging me?
Instructions on blocking a prospect from sending you messages
Written by
Amy Downes
Updated over a week ago
How should I reply to an inappropriate message?
Ways to respond to inappropriate messages from a prospect
Written by
Amy Downes
Updated over a week ago
Unibuddy Live
What is a Unibuddy Live Event?
Introduction to live events and how you can access one.
Written by
Fahmida Monium
Updated over a week ago
How do I participate in a Unibuddy live event?
Participating in a Unibuddy live event
Written by
Fahmida Monium
Updated over a week ago
I can't see anything/ some functions aren't working on the live event?
Tackling viewing issue on live events
Written by
Fahmida Monium
Updated over a week ago
How do I host/present on a Live Stream?
Hosting livestream session for an event
Written by
Georgia Horsley
Updated over a week ago
Social Posts
How do I edit my content?
Ambassador content (Blogs)
Written by
Scherell
Updated over a week ago
How do I edit a Blog?
Written by
Colin Corley
Updated over a week ago
Why can't I upload my content?
Written by
Colin Corley
Updated over a week ago
How do I view my own content?
Ambassador content (Blogs)
Written by
Scherell
Updated over a week ago
How do I come up with a social post idea?
Ways to think of ideas for your social posts to connect with prospects
Written by
Amy Downes
Updated over a week ago
Can I upload multiple images to my content?
Ambassador content (Blogs)
Written by
Scherell
Updated over a week ago
How do I create a blog?
Creating my first blog on the Unibuddy platform
Written by
Amy Downes
Updated this week
How do I create a Vlog?
Ways to create my first vlog to share on Unibuddy
Written by
Amy Downes
Updated over a week ago
What should I title my content?
Written by
Amy Downes
Updated over a week ago
I'm having problems uploading social posts
Tackling problems uploading or saving a blog/vlog post
Written by
Amy Downes
Updated over a week ago