I am a Student/Staff Ambassador
Information and advice for Unibuddy student/staff ambassadors
How do I join Unibuddy as a Student or Staff Ambassador?
"Unexpected" error message appearing/Unable to press continue button on sign up?
What should I include in my Unibuddy profile?
My profile picture has uploaded the wrong way around? (Windows)
Will I get paid for being a Unibuddy Ambassador?
Where can I download the Unibuddy Ambassador App?
How do I update my new Role or Department?
How do I update my email address?
How do I change from a Student Ambassador to Alumni?
How do I add multiple majors & minors?
How do I view my Time Spent as an Ambassador?
Can multiple Ambassadors who use the same account sign into the Ambassador Dashboard at the same time?
I can't sign up, it says "You already have an existing account"?
How do I edit my profile?
How do I edit my notification settings?
I'm having problems logging in to the Ambassador Dashboard.
What happens when I graduate (student) or leave my role (staff)?
I am unable to log-in to the app
How can I change my email address?
How can I resolve conversations on my Ambassador's Dashboard?
How to add Saved Answers
How to transfer Conversations to an Admin
Why am I not receiving SMS notifications for chats?
Why am I not receiving notifications? What can I do to ensure I receive notifications?
Can a "blocked" prospect still view past conversations?
What will prospective students ask me on Unibuddy?
How will I know when I receive a message?
How do I refer a prospect to a student ambassador or staff member?
How quickly do I need to reply?
What should I do if I don't know the answer to a question?
I can't see a message a prospect has sent me?
What makes a great Unibuddy message?
How do I receive more or fewer messages?
Should I share personal information on Unibuddy?
How do I block a prospective student from messaging me?
How should I reply to an inappropriate message?