Unibuddy

Ambassadors have this exciting feature to resolve and unresolve conversations.

How can I resolve conversations on my Ambassador's Dashboard?

Kinds of queries you will receive from prospective students

Ways you will be notified you have received a message on Unibuddy

Sharing other student ambassador or staff profiles in a chat.

Time limits for replying to a prospect message

Ways to handle messages you may not know the answers to

If you receive a notification for a new message from a prospect, but upon clicking you cannot view the message.

Ways to create great messages for your prospects

Encouraging more communications from prospects to your inbox

Personal information guarding in conversations

Instructions on blocking a prospect from sending you messages

Ways to respond to inappropriate messages from a prospect

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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