By Georgia and 3 others4 authors17 articles
How to transfer Conversations to an Admin.
How to add Saved Answers.
How can I resolve conversations on my Ambassador's Dashboard?
Why am I not receiving SMS notifications for chats?
Why am I not receiving notifications? What can I do to ensure I receive notifications?
Can a "blocked" prospect still view past conversations?
What will prospective students ask me on Unibuddy?
How will I know when I receive a message?
How do I refer a prospect to a student ambassador or staff member?
How quickly do I need to reply?
What should I do if I don't know the answer to a question?
I can't see a message a prospect has sent me?
What makes a great Unibuddy message?
How do I receive more or fewer messages?
Should I share personal information on Unibuddy?
How do I block a prospective student from messaging me?
How should I reply to an inappropriate message?