Managing Your Account
By Laura and 1 other2 authors13 articles
- How do I edit my profile?A step by step guide to editing the information displayed on your Ambassador account
- How do I add multiple Majors & Minors to my Ambassador profile?How to list more than one course or program elective on your Unibuddy Ambassador account
- Can I customise the message students see when they start a chat with me?How you can personalise your welcome message to greet students in your own words
- How do I edit my notification settings?Editing your Ambassador communication preferences for your account
- How can I change my email address?I'd like to update / change the email address linked to my Unibuddy ambassador account!
- How do I view my Ambassador Time Spent?This article explains how Student Ambassadors can view and track their Time Spent.
- How to Transfer a Conversation to a University Admin, Staff, or Student AmbassadorYou're not expected to know all of the answers! If you're stuck on a query, here's how to forward / transfer to the relevant contact
- Can multiple Ambassadors who use the same account sign into the Ambassador Dashboard at the same time?
- How do I change from a Student Ambassador to Alumni?
- Undergraduate or Postgraduate: Setting up your Ambassador profileKey differences between Undergraduate and Postgraduate profile prompts when creating your Unibuddy Ambassador account
- What happens when I graduate or leave my Ambassador roleDeactivating your Ambassador account
- How to add Saved Answers
- Navigating conversations with studentsWhat kinds of questions you might be asked, and what to do if you don't know the answer
