Unibuddy

A step by step guide to editing the information displayed on your Ambassador account

How do I edit my profile?

If your role or job title has changed, or you are working within a new department - this article explains how to update your staff profile!

Staff Ambassadors: How do I update my new Role or Department?

How to list more than one course or program elective on your Unibuddy Ambassador account

How do I add multiple Majors & Minors to my Ambassador profile?

How you can personalise your welcome message to greet students in your own words

Can I customise the message students see when they start a chat with me?

Editing your Ambassador communication preferences for your account

How do I edit my notification settings?

I'd like to update / change the email address linked to my Unibuddy ambassador account!

How can I change my email address?

How to view and track where you are spending your time as a Student or Staff Ambassador

How do I view my Ambassador Time Spent?

You're not expected to know all of the answers! If you're stuck on a query, here's how to forward / transfer to the relevant contact

How to Transfer a Conversation to a University Admin, Staff, or Student Ambassador

Can multiple Ambassadors who use the same account sign into the Ambassador Dashboard at the same time?

How do I change from a Student Ambassador to Alumni?

What happens when I graduate or leave my Ambassador role

Saved Answers help you respond more quickly and consistently when chatting with prospective students

Using Saved Answers

How to add Saved Answers

How to bring your profile to life with GIF profile photo on your Ambassador account

Creating an animated GIF profile picture for Unibuddy

Laura Hillman

Amy Gray

Managing Your Account

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Create your workspace and invite the people you work with.

Set up your account

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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