Unibuddy

Laura Hillman

Amy Gray

Answers to frequently asked student questions 

How-To's & FAQs

If you are  a prospective student/applicant and have issues with your account, try these steps below

Troubleshooting: Logging in,  errors, Message Visibility

Downloading the Unibuddy app for mobile - to use Unibuddy on the go

Where can I download the Unibuddy app?

Are there any age restrictions to use Unibuddy?

How can I update my profile, or delete my Unibuddy account?

How do I edit/delete my Unibuddy profile?

A step-by-step guide: how to sign up to Unibuddy to chat with Student and Staff Ambassadors

How do I sign up to chat with a University?

How to talk to Ambassadors from multiple schools or universities on your Unibuddy app

How do I switch Universities on the Unibuddy App?

Are you an applicant or offer holder, and would like to update your notification preferences? Read on!

How do I update my notification settings?

Your questions answered on the Unibuddy Chat platform

Unibuddy Chat

If you are a student  applicant and are  having issues logging in to your university Community

Troubleshooting:  I can't get into my Community

Everything you need to know to join and meet classmates in your institution's Unibuddy Community

Welcome to Your Student Community 🎉

Everything you need to know to start exploring, connecting, and building confidence on your journey to university

Welcome to Spaces 🎉

Whether you're looking for roommates or keen to get to know your new classmates, these steps will have you building connections in no time!

How can I chat to other students in my Community?

Are you a member of more than one university Community? Read on to discover how to switch between them

How do I switch between Communities?

Seen someone with similar interests, or on the same course? Here's how to contact them!

How can I send new friends a direct message in Community?

How to report an inappropriate message or member of your Community

How to report a user in Community?

A step by step guide on how you can request for your account to be deleted within Unibuddy Community.

Community: How can I request for my account to be deleted?

Are you a student/offer holder who wants to leave a Community you are in? Read on to discover how

How do I leave a Community?

Been invited to join a university Community? Find answers to FAQs here!

Unibuddy Community 

Find answers and get help from Intercom Support and Community Experts

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