How-To's & FAQs
Answers to frequently asked student questions
Unibuddy Chat
Your questions answered on the Unibuddy Chat platform
Are there any age restrictions to use Unibuddy?
How do I edit/delete my Unibuddy profile?
How do I sign up to chat with a University?A step-by-step guide for Prospective Students.
How do I switch Universities on the Unibuddy Student App?
I have an existing Unibuddy account. Can I chat with multiple universities?If you're an applicant, and you'd like to chat to ambassadors from multiple universities or colleges, read on!
How do I update notifications as a student?Are you an applicant or offer holder, and would like to update your notification preferences? Read on!
Why am I not receiving SMS notifications for chats?
Can I get a new verification code?Re-sending your verification code for your account
Unibuddy Community
Been invited to join a university Community? Find answers to FAQs here!
Welcome to Your Student Community 🎉Everything you need to know to join and meet classmates in your institution's Unibuddy Community
Help! I can't get into my CommunityTips and steps if you are unable to log in or sign up to your school or university Community
How can I chat to other students in my Community?Whether you're looking for roommates or keen to get to know your new classmates, these steps will have you building connections in no time!
How do I switch between Communities?Are you a member of more than one universities Community? Read on to discover how to switch between them
Community: How can I request for my account to be deleted?A step by step guide on how you can request for your account to be deleted within Unibuddy Community.
How can I send new friends a direct message in Community?Seen someone with similar interests, or on the same course? Here's how to contact them!
How to create private group chats in Community?
How to report a user in Community?