Unibuddy

Jack Johnson

Amy Gray

Sean O'Dea

Answers to frequently asked student questions 

How-To's & FAQs

Are you an applicant and not receiving SMS notifications?

Troubleshooting: Why am I not receiving SMS notifications for chats?

Are you an applicant and have issues with your account? Try these steps

Troubleshooting: Logging in,  errors, Message Visibility

Are you an applicant and aren't receiving verification codes?

Troubleshooting: Help with Verification codes

Downloading the Unibuddy app for mobile - to use Unibuddy on the go

Where can I download the Unibuddy app?

Are there any age restrictions to use Unibuddy?

How can I update my profile, or delete my Unibuddy account?

How do I edit/delete my Unibuddy profile?

A step-by-step guide: how to sign up to Unibuddy to chat with Student and Staff Ambassadors

How do I sign up to chat with a University?

How to talk to Ambassadors from multiple schools or universities on your Unibuddy app

How do I switch Universities on the Unibuddy App?

If you're an applicant, and you'd like to chat to ambassadors from multiple universities or colleges, read on!

I have an existing Unibuddy account. Can I chat with multiple universities?

Are you an applicant or offer holder, and would like to update your notification preferences? Read on!

How do I update notifications as a student?

Your questions answered on the Unibuddy Chat platform

Unibuddy Chat

Tips and steps if you are an application who is having issues logging in  to your school or university Community

Troubleshooting:  I can't get into my Community

Everything you need to know to join and meet classmates in your institution's Unibuddy Community

Welcome to Your Student Community 🎉

Whether you're looking for roommates or keen to get to know your new classmates, these steps will have you building connections in no time!

How can I chat to other students in my Community?

Are you a member of more than one universities Community? Read on to discover how to switch between them

How do I switch between Communities?

A step by step guide on how you can request for your account to be deleted within Unibuddy Community.

Community: How can I request for my account to be deleted?

Seen someone with similar interests, or on the same course? Here's how to contact them!

How can I send new friends a direct message in Community?

How to create private group chats in Community?

How to report a user in Community?

Been invited to join a university Community? Find answers to FAQs here!

Unibuddy Community 

Find answers and get help from Intercom Support and Community Experts

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