Unibuddy

Laura Hillman

Amy Gray

Answers to frequently asked student questions 

How-To's & FAQs

If you are  a prospective student/applicant and have issues with your account, try these steps below

Troubleshooting: Logging in,  errors, Message Visibility

Downloading the Unibuddy app for mobile - to use Unibuddy on the go

Where can I download the Unibuddy Student app?

Are there any age restrictions to use Unibuddy?

How can I update my profile, or delete my Unibuddy account?

How do I edit/delete my Unibuddy profile?

A step-by-step guide: how to sign up to Unibuddy to chat with Student and Staff Ambassadors

How do I sign up to chat with a University?

How to talk to Ambassadors from multiple schools or universities on your Unibuddy app

How do I switch Universities on the Unibuddy App?

Are you an applicant or offer holder, and would like to update your notification preferences? Read on!

How do I update my notification settings?

Your questions answered on the Unibuddy Chat platform

Unibuddy Chat

If you are a student  applicant and are  having issues logging in to your university Community

Troubleshooting:  I can't get into my Community

Everything you need to know to join and meet classmates in your institution's Unibuddy Community

Welcome to Your Student Community 🎉

Everything you need to know to start exploring, connecting, and building confidence on your journey to university

Welcome to Spaces 🎉

Whether you're looking for roommates or keen to get to know your new classmates, these steps will have you building connections in no time!

How can I chat to other students in my Community?

Are you a member of more than one university Community? Read on to discover how to switch between them

How do I switch between Communities?

Seen someone with similar interests, or on the same course? Here's how to contact them!

How can I send new friends a direct message in Community?

How to report an inappropriate message or member of your Community

How to report a user in Community?

A step by step guide on how you can request for your account to be deleted within Unibuddy Community.

Community: How can I request for my account to be deleted?

Are you a student/offer holder who wants to leave a Community you are in? Read on to discover how

How do I leave a Community?

Been invited to join a university Community? Find answers to FAQs here!

Unibuddy Community 

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.