All users have the ability to report inappropriate users within Community. For instructions on how to do so, see below:
If you would like to to report another user who has sent you a direct message:
Log into Community.
Go to your inbox and tap (mobile) or click (desktop/browser) on your message history with that user.
On desktop/web browser, the user's profile will be visible to the right hand side of screen. On mobile, you can access their profile by tapping on the three dots at the top right.
Select the Report user option.
Select the reason for your report, and add a comment for additional context as to why this user is being reported if necessary.
If you would like to report a user within a group:
Log into Community.
Go to your inbox and tap (mobile) or click (desktop/browser) on the group in question.
Click on the name of the person that you would like to report, either above a message they have posted in the group, or by going to Members in the group's sidebar. This will be visible to the right of the screen on desktop/web browser, or accessed by tapping on the three dots at the top right on mobile.
Select the Report user option.
Select the reason for your report, and add a comment for additional context as to why this user is being reported if necessary.
Admins can view the reported users within the Community area of their University Dashboard.
Upon selecting the Community tab, Admins will then see a View Reports button. Within this area, Admins can see the reported messages and reported users. either remove a user from a group, dismiss the report or block the user entirely.
See the screenshot below:
On receiving a new report, the admin can choose to speak with the reported user if their profile photo or bio are found to be inappropriate, dismiss the report if applicable, or go to the user's profile in Community if the best course of action is to block the user.
PLEASE NOTE: Admins, as well as Student & Staff Ambassadors, can still block users directly within the chats if swift action is needed.