Unibuddy

When students should contact a university directly

Questions about  offers, applications, admissions decisions, fees or accommodation

Laura Hillman

Amy Gray

Information and advice for applicants & offer holders using Unibuddy

I am a Student

Answers to frequently asked student questions 

How-To's & FAQs

If you are  a prospective student/applicant and have issues with your account, try these steps below

Troubleshooting: Logging in,  errors, Message Visibility

Downloading the Unibuddy app for mobile - to use Unibuddy on the go

Where can I download the Unibuddy Student app?

Are there any age restrictions to use Unibuddy?

How can I update my profile, or delete my Unibuddy account?

How do I edit/delete my Unibuddy profile?

A step-by-step guide: how to sign up to Unibuddy to chat with Student and Staff Ambassadors

How do I sign up to chat with a University?

How to talk to Ambassadors from multiple schools or universities on your Unibuddy app

How do I switch Universities on the Unibuddy App?

Are you an applicant or offer holder, and would like to update your notification preferences? Read on!

How do I update my notification settings?

Your questions answered on the Unibuddy Chat platform

Unibuddy Chat

If you are a student  applicant and are  having issues logging in to your university Community

Troubleshooting:  I can't get into my Community

Everything you need to know to join and meet classmates in your institution's Unibuddy Community

Welcome to Your Student Community 🎉

Everything you need to know to start exploring, connecting, and building confidence on your journey to university

Welcome to Spaces 🎉

Whether you're looking for roommates or keen to get to know your new classmates, these steps will have you building connections in no time!

How can I chat to other students in my Community?

Are you a member of more than one university Community? Read on to discover how to switch between them

How do I switch between Communities?

Seen someone with similar interests, or on the same course? Here's how to contact them!

How can I send new friends a direct message in Community?

How to report an inappropriate message or member of your Community

How to report a user in Community?

A step by step guide on how you can request for your account to be deleted within Unibuddy Community.

Community: How can I request for my account to be deleted?

Are you a student/offer holder who wants to leave a Community you are in? Read on to discover how

How do I leave a Community?

Been invited to join a university Community? Find answers to FAQs here!

Unibuddy Community 

🔐 How Your Data Is Collected and Used on Unibuddy

Your guide to staying safe in digital spaces as you explore university options

🛜 Staying Safe Online

Are you a student considering options in the UK via Clearing? This guide is for you!

🎓 Your Guide to Navigating Clearing

Tips on exploring higher education options

🌍 How to Explore and Shortlist Universities: A Student Guide

Real tips for a college admissions essay to get you noticed

🎓 How to Write a Great Admissions Essay: A guide for students in the US

A guide for students applying for Autumn 2026 on the new personal statement structure, process and changes

🎛️ Applying to UK Universities in 2026? Here’s What’s Changing About Your Personal Statement

Unibuddy's guides to everything from shortlisting universities to staying safe online 

Student Resources

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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