If an experience in your university's Community has left you feeling emotionally triggered, physically unsafe, or psychologically unsafe, there are resources and organisations that can help. This page is by no means an exhaustive list, but provides links to resources and information that can support you.
If you're in immediate danger
Contact your local emergency services right away. Do not wait - this page and Unibuddy's own tools are not a substitute for emergency help.
999 in the UK
112 works across the EU and in many other countries worldwide, including from most mobile phones, even without a local SIM
911 is used across most of the Americas
000 in Australia
If you're unsure of your local number, search "[your country] emergency number," or check your phone's lock screen; many smartphones display the local emergency number automatically based on your location
Block and report on Unibuddy Community
If someone has made you feel threatened or uncomfortable, you should report them. Reporting is confidential, and your safety and wellbeing is important. You can also block someone that has messaged you, if you don't want to interact with them.
To report someone: click/tap the name of the person you’d like to report, bringing up their profile > scroll down to Report user > choose a reason, and give as much context as you feel comfortable with under Additional Comments
To block someone who has messaged you: open their profile by tapping the three dots in the top right > scroll to Block user > tap Block User to confirm
To report a message you have been sent, or a post in a Space: hover over/long-hold the message/post > click/tap the Report icon > choose a reason, and give as much context as you feel comfortable with under Additional Comments
What happens after you report: Your report is sent to your university admin, who reviews it and takes appropriate action. The person you report is never told that you have reported them. Your report and reasons behind it are only visible to your university admin team.
If you're feeling emotionally distressed or overwhelmed
You don't need to be in a crisis to reach out for support.
Find A Helpline — a global directory of verified, free, confidential helplines across 175+ countries, covering anxiety, depression, self-harm, and more. Searchable by country and topic.
Befrienders Worldwide — a network of confidential, judgement-free emotional support centres operating in over 30 countries.
If you're experiencing harassment, discrimination, or abuse from another person
Hot Peach Pages — an international directory of hotlines, shelters, and support organisations for domestic violence, sexual abuse, and related issues, searchable by country and available in 110+ languages.
Use the Unibuddy reporting tools (as described above) so your university is aware of what happened.
Consider also reporting to your university's student support or safeguarding team - see below.
Worried about someone else?
If another Community member shares that they're struggling, in danger, or thinking about harming themselves:
You're not responsible for resolving this alone. Point them toward the resources on this page, or, if there's immediate danger, encourage them to contact their local emergency services.
Please also report the conversation using Unibuddy's reporting tool so your university is aware.
Your university's support services
Most universities offer free, confidential wellbeing, counselling, and safeguarding services - often one of the fastest ways to get local, in-person support. Check your university's website or wellbeing team contact details, which can be found on their website.
A note on confidentiality
Remember that reaching out for help is confidential and judgement-free, whether you use Unibuddy's tools, an external resource, or your university's own services.