Unibuddy

How to handle student messages and prospect questions when you are unsure of the correct answer

What if I don't know the answer to a question?

Saved Answers help you respond more quickly and consistently when chatting with prospective students

Using Saved Answers

Encouraging more messages from students to your inbox - or decreasing the number you are receiving!

How do I receive more or fewer messages from students?

Let students know when you’re unavailable and avoid unanswered messages

Out of Office Settings for Ambassadors

Best practices for answering student queries, and examples of frequently asked applicant questions

Navigating conversations with students

How to bring your profile to life with GIF profile photo on your Ambassador account

Creating an animated GIF profile picture for Unibuddy

Laura Hillman

Amy Gray

Best Practices

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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