If you are a Unibuddy Chat customer, you'll know that your ambassador-generated content is a key resource in boosting engagement and keeping your incoming students excited and informed.
If you are a Unibuddy Chat + Community customer, your ambassador-generated content will now feed through to a dedicated suggested content library within your Community.
Students will see this in a carousel in your Explore tab, displaying blog post and video previews to build excitement and give students plenty to engage with.
Not only does this serve students who are a little more shy and would prefer to read information rather than joining lively conversations, it also means you can give your incoming cohort a holistic view of life at your institution.
📝 A quick refresher on adding Content!
🙋🏽♀️ Who can add Content?
Only ambassadors can add Content. If you as an admin have content you'd like to add, you can either set up an ambassador account on an alternative email address and publish it yourself, or ask a trusted ambassador to submit blank content - which you can then edit before publishing under their name.
📼 How can ambassadors add Content?
Ambassadors can submit Content through their Ambassador dashboard. They will choose from one of the Topics which you have added, give their content a title, add a cover image or video, and then create the content they would like to add - either a written blog post, or a video.
⚖️ Are there are size restrictions for content added - i.e. video length, etc?
Written Blogs (2000 word limit)
Short form videos (a maximum of 90 seconds long)
Longer form videos (which have to be uploaded via YouTube if over 90 seconds)
Images must be JPEG, PNG, or GIF files
🚫 Why can't my ambassador submit Content?
You will have to add Topics in the Content tab within your admin dashboard for your ambassadors to choose between, and your ambassador will also have to have added a cover image or video. More on why they might not be able to submit here.
