Your Updates channel is your one way bulletin board - a broadcast channel where you and your Ambassadors can share key announcements and takeaways with your students - cutting through email fatigue and reaching them directly in their pockets, within your Community.
Where is the Updates tab?
Your Updates tab is pinned to the top of your Inbox in Community. Each Community has its own Updates tab, and every Community member experiences it the same way - pinned to the top of the Inbox.
Who can see Updates?
All members of your Community are automatically added, so there's no need to add your students - they're already there! This includes Admins, Staff, and Student Ambassadors - all members of your Community have this tab pinned to the top of the Inbox by default.
All Community members can also see all Updates - even if they were posted before they joined. This is why it makes sense to post your first Updates before you invite students to join your Community. It means that when they join, they won't have an empty Inbox - instead, they'll see your welcome message or first announcements.
Who can share Updates?
Only University Admins, Staff, and Student Ambassadors can post Updates. This keeps the content relevant, and if you like, curated. Your students can view all of your Updates, vote in Polls if you choose to post them here, react with emojis to let you know they're listening, and download PDF docs directly to their device.
How do I post an Update?
Updates live within the Community itself - so your first step is to log into your Community, if you haven't already. You can read more about adding yourself to Community as an Admin user here.
Log into your University Dashboard.
Select Community in the left hand navigation menu.
Click the Community you would like to open.
In the top right, click Open Community.
If you need to sign in - ensure you Login with your Admin email address and password, rather than clicking Create your account.
If you need to switch Community, simply choose the right one from the dropdown list at the top of the Inbox.
Click Updates.
Craft your next Update in the messaging field, or select the GIF icon or + symbol to add additional content!
Selecting GIF will open the GIPHY search bar, and selecting the + symbol will give you options to Share media or Create poll. Share media will allow you to share images/photos, or PDF files.
When you're ready to post, click the purple arrow icon.
Made a mistake? Hover over your message to delete and start again. Please Note: When you delete an Update or post, it will leave behind a This message has been deleted post.
