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Can we see the full chat transcript of a blocked prospect?
Can we see the full chat transcript of a blocked prospect?
Ian Pierson avatar
Written by Ian Pierson
Updated over 11 months ago

At the moment, we provide you with the snippet of the conversation that resulted in the Ambassador blocking a prospect. See here for full details. That is usually sufficient to make a decision on how to proceed with the moderation process.
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If, however, you would like to investigate further and require the full chat transcript, please reach out to the Customer Support Team.

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