Why Approve Space Requests in your Community?
Student and ambassador led Spaces are a brilliant way to foster connection, belonging, and peer-to-peer support within your Community and helps build a sense of ownership and authenticity.
At the same time, having you as University Admins approve these requests ensures that Spaces remain aligned with your institution’s values and provide the best possible experience for prospective and current students.
How will I know when someone requests a new Space?
All Admins will receive an email when a new Space has been requested, directing you to your University Dashboard to edit, approve, or delete the request.
Don't want to receive these notifications?
Simply go to your Sed ttings tab in the University Dashboard and toggle off Public Space Requests.
A notification badge also appears against the Community in the University Dashboard.
How can I approve Space requests?
To review a Space request in your Community, follow the instructions below:
Log into your University Dashboard.
Select the Community tab on the left-hand navigation menu.
Select the Community that has a red notification icon.
Go to the Spaces tab.
You'll see the message "Action needed: Review these requested student created spaces. You can approve, manage or delete requested spaces." The requester’s first and last name are shown.
Click Review
Make any necessary changes to the Space’s title, description and cover photo.
Select Approve Space. The Space will then become available for members to discover and join.
How Can I edit a space after Approval?
Now the Space is live, you can still amend the Title, Description and Cover Photo chosen by the requester.
To do this, find the Space, click on the 3 dots, click Edit.
Make the relevant changes.
Click Save Changes.
When a request is approved, the requester will be automatically added as the Space’s first member.
What if I don't want to approve the Space?
It might not always be appropriate to approve all Space requests, especially if something similar already exists, or if the requested Space doesn't fit the scope of your Community. In this case, follow these simple steps;
When you get to the Review prompt, simply click Reject Request.
Decline the request from the review screen and provide a reason. The reason is emailed to the requester.
Best Practices
Approve Spaces where appropriate.
Approvals aren’t about limiting student initiative - they’re about supporting it. By recognising student-led ideas, you can empower Ambassadors and current students to take leadership in their Community.
Make Edits as Required
Spaces are often one of the first touch points for prospective students. Editing them helps maintain consistency with your institution’s tone of voice and reputation, ensuring the Community reflects your brand in a positive way. You can change Titles, Description and Cover Photos to maintain consistency.
Not sure? Don't approve it.
By reviewing requests, you can confirm that Spaces contribute to a safe, respectful, and inclusive environment. This is key to making sure all students feel welcome and represented.
Announce your new Spaces.
Introduce newly approved Spaces through your Updates channel so members know they are available. You can also use Updates to encourage suggestions for new Spaces.