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Community: Managing Student Spaces Requests

A step by step guide to reviewing and approving student requested Spaces in your Community

Written by Louise Sologub

Why Approve Student Spaces in your Community?

Student-led Spaces are a brilliant way to foster connection, belonging, and peer-to-peer support within your Community. Giving students the chance to suggest and create their own Spaces helps build a sense of ownership and authenticity.

At the same time, having you as University Admins approve these requests ensures that Spaces remain aligned with your institution’s values and provide the best possible experience for prospective and current students.


How will I know when a Student has requested a new Spaces?

All Admins will receive an email when a new Space has been requested, directing you to your University Dashboard to edit, approve, or delete the request.

Don't want to receive these notifications?

Simply go to your Settings tab in the University Dashboard and toggle off Public Space Requests.


How can I review and approve Space requests?

To review and approve student requested Spaces in your Community, follow the instructions below:

  1. Log into your University Dashboard.

  2. Select the Community tab on the left-hand navigation menu.

  3. Select the Community that has a red notification icon.

  4. Go to the Spaces tab.

  5. You'll see the message "Action needed: Review these requested student created spaces. You can approve, manage or delete requested spaces."

  6. Click Review

  7. If would like to approve this Space, click Approve Space.

  8. Your new Space will be instantly available in the Spaces for students to discover and join.

  9. Now the Space is live, you now have the ability to amend the Title, Description and Cover Photo chosen by the student.

  10. To do this, find the Space, click on the 3 dots, click Edit.

  11. You can now amend the Title, Description and Cover Photo

  12. Click Save Changes.


What if I don't want to approve the Space?

It might not always be appropriate to approve all Space requests, especially if something similar already exists, or if the requested Space doesn't fit the scope of your Community. In this case, follow these simple steps;

  1. Follow the above steps - and when you get to the Review prompt, simply click Delete.

  2. Please note: the student is not notified of the outcome of their Space request.


Best Practices

Approve Spaces where appropriate.

Approvals aren’t about limiting student initiative - they’re about supporting it. By recognising student-led ideas, you can empower Ambassadors and current students to take leadership in their Community.

Edit requested Space Titles, Description and Cover Photos to maintain consistency.

Spaces are often one of the first touch points for prospective students. Editing them helps maintain consistency with your institution’s tone of voice and reputation, ensuring the Community reflects your brand in a positive way.

Not sure? Don't approve it.

By reviewing requests, you can confirm that Spaces contribute to a safe, respectful, and inclusive environment. This is key to making sure all students feel welcome and represented.

Announce your new Spaces.

At the moment, students aren't notified when their requested Space is created, or if the request has been denied. If you approve a Space request, be sure to announce this in your Updates channel, so students are aware. You can also use your Updates channel to encourage students to submit Space requests.

Similarly, if you delete Space requests, you might like to post an Update to explain why a recent request wasn't approved.


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