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Community: Account roles & permissions
Community: Account roles & permissions

What are the different levels of access in Community, and which permissions or privileges does each account role have?

Amy Gray avatar
Written by Amy Gray
Updated over 10 months ago

There are three different account roles within Community - admins, student/staff ambassadors, and students.

All three roles have different access permissions, which means that you can take some of the load off by delegating certain tasks to your ambassadors, and also means that you can quickly and easily manage the students within your Community.

Admins: As an admin you can;

  • Pin messages in groups

  • Share messages, pdf files, images, and gifs in your Updates channel

  • Create Community groups from your admin dashboard

  • Manage users from your admin dashboard - inviting new users to the Community, and removing users if applicable

  • Delete messages from group chats

  • Moderate reported messages/users

  • Block users from the Community

Student and staff ambassadors: Student/staff ambassadors can;

  • Pin messages in groups

  • Report messages to be moderated by an admin

  • Delete messages from group chats

  • Share messages, pdf files, images, and gifs in the Updates channel

  • Create and add students to private groups

  • Block/unblock individual users from messaging them

Students: Your students can;

  • Create and add students to private groups

  • Report messages to be moderated by an admin

  • Block/unblock individual users from messaging them

  • Delete their own messages in Community (in the event of a typo, for example)

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