If you have the Chat to Staff feature included in your Unibuddy subscription, you are able to have individual Staff Ambassadors active in the Live Events for the purpose of responding to student questions.
To learn more about how to provide Staff Ambassadors access to live feeds, please see the Providing Access to Live Feed section here.
Staff Ambassadors can also be added as live stream hosts. To learn more, please see the article here.
For more information on including the "Chat to Staff" function in your package, please contact your Customer Success Manager.