The Main Platform
This is where you showcase your Student and Staff Ambassadors, and where prospects can sign up to chat.
We recommend dedicating an entire page of your site to your main platform widget. Additionally, consider putting some short, clear text at the top of the page to explain what the platform is for.
Where should I embed my Unibuddy Chat platform?
The page housing your Chat platform should be 'high up' in the architecture of your website - we would recommend no more than 2 clicks away from your home page. This means that the web address for your platform will be shorter - making it easier to navigate and find by students, and easier for you to share.
It should also be within an area of your website that makes sense to prospective students - someone that they would be likely to visit to find out more about what you offer. Examples of this are sections within your web structure such as 'Study', or 'Our Courses'. This makes navigation more intuitive for users.
Example: youruni.ac.uk/study/unibuddy
What to do after you have decided on the platform location?
Once you have decided on the location of this page, share the URL with your dedicated Onboarding Manager at Unibuddy. This will ensure all notifications and traffic drivers redirect to the main platform widget seamlessly.
On your "Go Live" day, make sure to drop your Unibuddy Onboarding Manager an email, so we can ensure your Analytics will begin to be tracked.
If you change your mind on the location of your main Unibuddy platform, that's not a problem, just share the new link with your Customer Success Manager so we can update it on our end.
How do I embed the main platform on our website?
Just a few simple lines of code are all it takes to start the embedding process.
You can access the codes for the Main Platform Widget via your University Dashboard, using the instructions below:
Click on the Integrations tab on the left-hand navigation bar.
Select Code Snippets from the drop-down menu.
Select the Main Platform tab.
Copy the code and embed it onto your website.