If your university, school or college has created a Community, you will be able to access it after being invited. All student communities are invite only, to ensure that you have a safe space to chat and connect with your future class mates!
If you have received an invite from your institution to join your Community, and you find that you can't access it, hopefully the below will help!
📣 If you already have a Unibuddy account, perhaps from chatting with an ambassador on the Unibuddy Chat platform, you can select 'Login' rather than 'Create your account', and log in as an existing user!
🔐 Just use the email address and password you used for Unibuddy (there is the option to reset your password if it's been a while)
New to Unibuddy, and don't have an existing account?
Ensure you are creating your Community account with the same email address that your invite was sent to
Are you already a Community user, perhaps for another institution's Community?
You can log in as an existing user with the same details, go to your profile picture in the top corner, and click or tap Switch community, to see all student communities you are a part of, or have been invited to.
🌅 But I was already in a Community, last year!
If you are a member of a Community that was in place during a previous academic year or intake, your Community may have been deactivated by the institution. You can contact the institution directly to check if this is the case