As a University Admin, you have full control over Staff and Student Ambassador-generated content.
You can review, publish, unpublish, and edit posts directly from your University Dashboard. This ensures that the Content displayed on your Chat Platform and in your Community (if applicable) is accurate, aligned with your institution’s standards, and student-ready, before being made visible.
Your Ambassador-Generated Content: a quick refresher
As a quick recap on the kinds of Content that your Ambassadors can produce,
Written Blogs (2000 word limit) - created and submitted in the Ambassador Dashboard
Short form videos (a maximum of 90 seconds long) - created and submitted in the Unibuddy Ambassador app
Longer form videos (which Ambassadors can create wherever they like, and then upload via YouTube if over 90 seconds)
If you would also like to add curated Content coming from your team, you can read more on that here.
📢 PLEASE NOTE: Before your Ambassadors can submit Content, you'll need to add Topics so that they can categorise their Content, and your prospects can filter for the themes that matter most to them. You can read more about adding and editing Content Topics here.
Managing the Content that your Ambassadors submit is quick and easy, and you can make changes whenever you like. See below for instructions:
Publishing Content
Log into your University Dashboard.
Select the Content tab in the left-hand navigation panel.
Under the Manage Content Posts tab, click the View Post button in the Actions area.
Review the post carefully to ensure it meets your institution’s guidelines.
Select Publish to make the content visible.
Best practice: Establish internal content review guidelines (tone, accuracy, relevance) before publishing to maintain consistency across all posts.
Unpublishing Content
Log into your University Dashboard.
Select the Content tab in the left-hand navigation panel.
Under the Manage Content Posts tab, locate the published post you’d like to remove.
Click the Unpublish icon.
Confirm by selecting Unpublish Post.
Please Note: Once unpublished, the post will disappear from both your Chat platform, your Community (if applicable) and the Unibuddy app. Students will no longer be able to view it, however, you can republish it at any time if it becomes relevant again.
Editing Content
You also have the ability to edit Staff and Student Ambassador content - whether published or unpublished. To do this,
Log into your University Dashboard.
Select the Content tab in the left-hand navigation panel.
Under the Manage Content Posts tab, click the View Post button next to the Content you’d like to edit.
Click Edit Post to make changes.
For unpublished Content: click Save Changes to update.
For published Content: click Save & Publish to apply edits immediately.
Best practice: Keep edits minimal and focused on clarity, compliance, or accuracy - while preserving the authentic voice of Staff and Student Ambassadors.
Key Takeaways
Publish posts only once reviewed for quality and alignment.
Unpublish when content is outdated or no longer relevant - with the flexibility to republish later.
Edit to refine content without losing authenticity.
By following these steps and best practices, you can ensure that student-facing Content remains trustworthy, engaging, and valuable.