This usually occurs if there is a lag in your connection speed and strength. You can check this for both your wifi and ethernet connection using websites such as:

http://speedtest.att.com/speedtest/ or https://www.speedcheck.org

This will help gauge the status of your connection. If using wifi we recommend trying to power off/on your router or hub being used to provide the WiFi, a reboot can help the connection. Should the issue persist please refer to your IT department.

If you can load other pages fine but only the Unibuddy platform link appears to be affected then please do contact our support team who will be happy to help.

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