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I'm having problems logging into the Admin Dashboard?
I'm having problems logging into the Admin Dashboard?

Unable to login to your admin account

Jack Johnson avatar
Written by Jack Johnson
Updated over a week ago

If you are having trouble logging in, try the following steps:

(i) Login link

Ensure you are using the correct login link above.

(ii) Email

Admin accounts are only available by invite to your specified admin email. If you have signed up with a prospect or ambassador account to test with please ensure these are not being used when logging into the admin portal.

(iii) Password Credentials

Passwords can be case sensitive, thus please ensure capitalisation has been used where relevant. Please also check there are no trailing white spaces when entering your password.

In the event you have forgotten your password you can reset it on the link below (admin accounts only):

If you are an ambassador viewing this page, troubleshooting advice for logging in can be found here.

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