Unibuddy

As an administrator, you have the option to customise the template welcome message that pops up for staff in the chat. To do this please see the steps below:

Click "Customisation" in left hand side menu.

Select relevant "Staff" or "Student" tab.

Click "Edit" button under welcome message text box.

Edit the message in the text box under "Welcome Message Customisation".

1. Click "Customisation" in left hand side menu.
2. Click "Ambassadors" in sub menu.
3. Select relevant "Staff" or "Student" tab.
4. Click "Edit" button under welcome message text box.
5. Edit the message in the text box under "Welcome Message Customisation".
6. Click the "Save" button.

How do I customise the staff ambassador welcome message?

Find answers and get help from Intercom Support and Community Experts

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