As a Student Ambassador, connecting with prospective students is a key part of your role; but sometimes conversations can become intense, repetitive, or difficult to manage.
This short training video (25 minutes) is designed to help you navigate those situations with confidence and professionalism. You can also follow along with this associated slide deck - which includes example responses to push questions.
In this session, you’ll learn how to:
Recognise when a conversation is becoming too persistent or crossing a boundary
Respond in a way that is supportive, while still protecting your time and wellbeing
Set clear, respectful boundaries without feeling uncomfortable or unsure
Manage challenging scenarios you may encounter in your Ambassador role
The training also includes practical exercises to help you apply what you’ve learned, so you feel prepared to handle real conversations.
By the end, you should feel more confident balancing being helpful with maintaining your professional boundaries - an essential skill both in your role as a Unibuddy Ambassador, and beyond, in your future career.
Below you'll find a PDF of the slide deck: