So, you’ve signed up to be a student ambassador - amazing! 🎉
But now you might be wondering: what makes someone a really great ambassador? Spoiler: it’s not about having all the answers or being the loudest voice in the room. It’s about being real, building connections, and making prospective students feel like they’re chatting with a future friend.
Here’s how to shine in your role and make a lasting impact.
Keep It Chatty
Think of your chats with prospects like grabbing a virtual coffee with a new friend. Ask them questions! Get curious about who they are and what makes them tick.
Life experiences: Maybe you grew up in a similar part of the world, speak the same language, or enjoyed the same subjects in school. This connection means prospects will be more likely to trust your input.
Hobbies and interests: Love music, sports, gaming, or cooking? Tell the prospects you chat to how they can dive deeper into their passions at your school, college, or university - and don’t forget to share how you've explored your interests at your institution.
Stay connected: Encourage them to keep in touch. Whether it’s following your uni on socials, checking out Content you’ve created, or popping back to your Buddy Card for another chat - give them plenty of ways to stay in the loop.
Be Authentic
You're not here to push a sales pitch for your institution. Don’t just share the highlight reel - be honest about the ups, downs, and everything in between. Your personal stories, advice, and even the “not-so-glamorous” bits make your experiences relatable and reassuring. That honesty is what helps prospects picture themselves walking in your shoes.
Respond Quickly
We’ve all felt the sting of the dreaded two blue ticks on WhatsApp with no reply. Don’t put prospects through that on Unibuddy. Even if you don’t have the full answer yet, a quick “Got your message! I’ll get back to you soon” goes a long way.
Best Practice: Save your go-to responses in your Saved Answers on the Unibuddy Ambassador app, so you don’t have to type the same thing again and again. You'll still be able to tailor those templatised responses to make each one fit the individual.
✨ At the end of the day, it’s about being human. Be genuine, be kind, and keep the conversation flowing. That’s how you turn a simple chat into a genuine connection.