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Why is the mobile app not working or why can't I download this on my phone?
Why is the mobile app not working or why can't I download this on my phone?

Mobile app not functioning on your phone

Jack Johnson avatar
Written by Jack Johnson
Updated over a week ago

This usually occurs if the phone make/model or OS is not supported. We support the following:

  • Apple iOS 12.2 upwards.

  • Androids OS 11 upwards.

Should you have the correct device and still have problems, then please report this to the Unibuddy Support Team via Intercom and copy and paste the Device Info from the Settings section in the mobile app.

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